System Authorization

Tacnode offers a complete data security protection system; no one can directly access user data. Even when addressing user issues, Tacnode can only assist with debugging when authorized by the user.

Three scenarios where system authorization is required:

• Authorized platform services: Authorize accounts to access the Nodegroup and perform platform functions, including executing SQL Activity, Backup, and other operations.

• Authorize the Data Sync service: The Data Sync service can access the Nodegroup, including testing the connection and obtaining metadata.

• Temporary authorization for debugging service: When a system bug occurs and platform technical support is needed for troubleshooting, users are requested to temporarily authorize themselves (as operator@tacnode.app). The authorized resources and duration of authorization can be selected. Once the time expires, the authorization service automatically ends. Users can view the authorized temporary user's connection string and execute SQL history on the SQL Activity page to ensure all troubleshooting processes are auditable and traceable.